Skip to main content

Payment Policy

We accept multiple payment methods to make your purchase as smooth as possible. Please read our detailed payment policy below to find the best option for you, and learn what to do in the case your card is declined.

 

As XSTANCE, we offer:

✔️ Safe and secure checkout with ssl encryption

✔️ Transparency on which currency you'll be charged in

✔️ Conversion if you don’t have a USD bank account (bank will convert to usd using current exchange rate)

✔️ Live currency converter to show the price in your local currency

✔️ All cards are securely processed with third-party payment processor Stripe

✔️ All fees and taxes are included in the price (no hidden charges)

 

Declined Payments

If your payment was not accepted, there could be more factors at play that can cause this. Please, try the payment method again and make sure to double check the information is correct. If you still experience issues, please contact us and we’ll work to help you resolve the issue as soon as possible.

Most of the potential reasons can also be resolved by contacting your card issuer directly.

If you want to pay with Discover or Diners Club credit/debit card, you can use the Paypal guest checkout that will allow you to do so. Learn how.